Last Updated: 17.09.26
These Terms of Business (“Terms”) govern your use of our website and any purchase of goods (“Products”) supplied by Kelvian Labs (“we”, “us”, or “our”).
By accessing our website or placing an order, you agree to these Terms and any related policies referenced on our website. If you do not agree with these Terms, please do not use this website or place an order.
Kelvian Labs is a UK-based supplier of research-use-only laboratory materials.
For correspondence regarding orders, products, or these Terms, please contact:
Email: Info@kelvianlabs.co.uk
Business Address: [Insert correct registered/business address]
These Terms apply to purchases made through the Kelvian Labs website and to the relationship between Kelvian Labs and its customers (“you” or “the Buyer”).
These Terms should be read together with our Shipping Policy, Returns, Refunds & Exchanges Policy, Privacy Policy, and any other applicable information published on our website.
Kelvian Labs products are supplied as Research Use Only (RUO) materials where indicated.
Unless expressly stated otherwise, our Products are not licensed or authorised as medicines, food products, nutritional supplements, medical devices, or cosmetic products.
Products must not be used for human or animal administration, diagnosis, treatment, prevention of disease, or any other clinical or therapeutic purpose.
Product descriptions, specifications, certificates, research references, and other information published on our website are provided for product identification and research reference purposes.
Payment must normally be received in full before Products are dispatched.
Available payment methods are displayed during checkout and may include debit or credit card, bank transfer, or other payment methods made available by Kelvian Labs.
Payments are processed through third-party payment providers where applicable. Kelvian Labs does not ordinarily store or have access to your full payment card details.
Prices are displayed in GBP (£) unless otherwise stated.
Where applicable, VAT, customs charges, import duties, or other taxes may apply depending on the delivery destination and relevant local regulations.
Any applicable charges that are the responsibility of the Buyer will be handled in accordance with the applicable tax, customs, or import requirements.
Kelvian Labs offers shipping services to selected destinations. Available delivery options and applicable shipping charges are displayed during checkout where available.
Estimated delivery timeframes are:
These timeframes are estimates and are not guaranteed. Delivery may be affected by courier delays, customs processing, public holidays, weather, regulatory requirements, or other circumstances outside our reasonable control.
Orders placed after 2 PM UK time, or on weekends or public holidays, may be processed on the next working day.
Products are packaged using discreet and secure packaging. For further information regarding delivery, tracking, customs, and packaging, please refer to our Shipping Policy.
Returns, refunds, and exchanges are handled in accordance with our Returns, Refunds & Exchanges Policy and any statutory rights that apply to your purchase.
Where a return is accepted, Products may need to be returned sealed, unused, and in their original condition, depending on the circumstances and applicable legal requirements.
Nothing in these Terms limits or excludes any statutory rights you may have under applicable consumer protection legislation.
Ownership of Products will transfer in accordance with applicable law and the terms of the sale.
Where you are a consumer, any statutory rules relating to when risk passes to you will apply. We will not seek to exclude or transfer responsibility for risks that legally remain with Kelvian Labs.
For business customers, risk may pass in accordance with the agreed delivery terms and applicable commercial law.
By purchasing Products, you acknowledge that laboratory materials may require appropriate handling and storage.
Kelvian Labs is not responsible for losses arising from unlawful, unauthorised, or inappropriate use of Products, except where such responsibility cannot lawfully be excluded.
Unless otherwise stated, website content including text, product descriptions, images, graphics, logos, and other materials is owned by or licensed to Kelvian Labs.
You may not reproduce, distribute, modify, or commercially use our website content without prior written permission, except where permitted by applicable law.
Kelvian Labs takes reasonable steps to ensure that product information published on the website is accurate and kept up to date. However, product specifications, availability, packaging, and other details may change where necessary.
Products are supplied for their stated research purposes and should only be used in accordance with applicable instructions, documentation, and legal requirements.
Nothing on this website constitutes medical, clinical, therapeutic, or professional advice.
Where certificates of analysis, laboratory documentation, or other supporting information are provided, these should be reviewed in conjunction with the relevant Product and batch information.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Subject to the above and to applicable law, Kelvian Labs will not be responsible for indirect or consequential losses that were not reasonably foreseeable at the time the contract was formed.
Where the law permits a limitation of liability, any limitation will apply only to the extent permitted by applicable law.
Kelvian Labs processes personal information in accordance with applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018, where applicable.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
Where you have provided the appropriate consent, we may send marketing or product-related communications.
You can unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the relevant communication or by contacting Info@kelvianlabs.co.uk.
Transactional communications relating to orders, payments, delivery, or other services may still be sent where necessary.
Kelvian Labs will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transport disruption, courier delays, customs restrictions, regulatory changes, government action, or other comparable events.
Where such an event affects an order, we will take reasonable steps to minimise the impact and communicate relevant information where appropriate.
These Terms are governed by the laws of England and Wales, unless applicable mandatory consumer protection laws provide otherwise.
Where you are a consumer, you may also have rights to bring proceedings in the courts of the jurisdiction in which you live, where required by applicable law.
For business customers, the courts of England and Wales will have jurisdiction over disputes arising from these Terms, subject to any mandatory legal requirements.
Kelvian Labs may update these Terms from time to time to reflect changes to our services, website, legal requirements, or business practices.
The updated version will be published on this page with a revised “Last Updated” date.
Changes will not retrospectively alter contractual rights that have already arisen unless permitted by law.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or amended to the minimum extent necessary to make it enforceable, where possible.
The remaining provisions will continue to apply to the extent permitted by law.
Kelvian Labs supplies Products for their stated research purposes and expects customers to purchase, handle, store, and use them responsibly and lawfully.
By placing an order, you confirm that you have read these Terms and agree to comply with the requirements that apply to your purchase.
If you have any questions regarding these Terms, your order, or our Products, please contact:
Email: Info@kelvianlabs.co.uk
Business Address: [Insert correct registered/business address]
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